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How we service you

My Emergency Doctor is available to support clinical staff working in ambulance services, healthcare institutions (metropolitan and regional hospitals, and aged care facilities), Primary Health Networks or directly to patients.

If a patient is in need of emergency care, My Emergency Doctor is available to connect patients with an Emergency Physician.  Our service helps take the pressure off emergency care delivery by giving clinicians and patients with access to specialist emergency physicians when needed the most.

Healthcare institutions can have roster security and support their workforce with emergency medicine expertise  and patients can access advice for acute medical conditions and in some cases, avoid an unnecessary trip to the hospital emergency department.

Our service is underpinned by our commitment to a patient-centric approach in every aspect of our operations, including clinical governance.

The senior emergency specialist doctors leading our service  hold a Fellowship of the Royal College of Emergency Medicine and go through a rigorous selection and credentialing process.

Additionally, they provide consultations under a robust clinical governance framework, including monthly case study reviews and performance management.

Working with healthcare institutions

My Emergency Doctor works as a secondary support service for medical clinicians working in general hospitals, emergency departments and primary care. We work closely with teams within healthcare institutions as an additional on-call resource to offer guidance or direction for frontline clinical staff, or to take on patient consultations.

Services for Healthcare Institutions